F.A.Q.s

Is it necessary to have an account to shop in tumkurmart.com?

You can shop on tumkur mart by providing just your email ID & password. While it is not necessary to have an account to shop for and purchase items, it is recommended that you create one. By creating your own Tumkur mart account, you can enjoy a personalized shopping experience, including recommendations, Adding products to a cart and a wishlist. You will also be able to rate/review sellers regarding ordered products/items.

Why do I see different prices for the same item/product?

A product could be listed under different prices. There could be sellers offering you the same product but at a different price. That is the nature of the other online shop marketplace, where different sellers compete for your order.

Cash on delivery option is available or not in Tumkur mart.com?

Yes

Can the order once place be cancelled?

Yes you can, but you need to cancel within 1 hr of your placement

Is there a replacement or refund if any of the product is not satisfactory?

The product can be replaced only if there is a damage during delivery or in case of expiry date of any product, but it needs to be reported to the customer care within 1 hr of delivery.

Which items can I able to buy in Tumkurmart.com?

You can buy any of the following:

Grocery Masala

Wheat Flour & Soji

Edible Oil & Ghee

Branded Items

Personal Care

Household

Baby Care

 

How do I know my order is confirmed?

Once your order is confirmed and processed, you will receive a shipment notification via E-mail & SMS. You can also check the current status of your order please log into your account on Tumkur mart and go to MY ORDER section.

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